We reserve the right to accept or reject an order.
Phone orders are accepted. Please listen carefully when the order is read back to you as all phone orders are at the risk of the customer.
May we suggest that the order be written and e-mailed or faxed whenever possible to ensure accuracy.
Upon request, we will be happy to fax or e-mail a copy of the art to you before printing to ensure accuracy of orders.
Additional charges may be incurred for changes or cancellation of orders in progress.
Rush charges may apply on some orders.
Prices include the cost of normal art time. Any art preparation time needed beyond 1 hour will be billed at $30 per hour.
A $25.00 charge applies for each color change.
A $30.00 charge applies for each copy change.
A color separation fee of $225.00 will apply to 4-color process jobs.
A Die Cutting fee of $160.00 may apply to any size or shape we don’t have in stock.
We cannot be held responsible for duplication of orders lost in transit.
We are not responsible for our customers' artwork.
All items are custom manufactured to your specifications.
We cannot accept any liability for trademark or copyright infringement on designs submitted by you to us and manufactured for you by us.
By submitting a design of a copyrighted or trademarked item, you warrant that you have been authorized by the copyright or trademark owner or it's agents/representatives to have that design manufactured by us for you.
SHIPPING
Actual Shipping Rates will be calculated after your order is received. You will be contacted with the Order Total.
All orders will be shipped USPS, or UPS ground unless otherwise requested.
All *CUSTOM* orders are FOB.
ALL RETURNS MUST BE AUTHORIZED and given a return authorization number by our office.
Returns must be made within 30 days of the invoice date.
We are not responsible for the delivery of merchandise after it leaves our premises. Replacement of any order delayed or lost in transit is at the sole expense of the customer.
PAYMENTS
*All new customers are credit card only status*, unless ordering though a LOCAL UNION’S office, then you will have 15 days to pay.
We accept VISA, MASTER CARD, or AMERICAN EXPRESS, We do not take DISCOVER.
After 45 days, any delinquent accounts will be placed on credit card only status.
There will be a $20.00 service charge on all returned checks.
